Privacy Policy

1. Introduction

Scan Click Buy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service that enables businesses to create instant-purchase QR codes for their products and services.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Business Account Information

• Business name and contact information
• Business owner/representative name and email address
• Business address and phone number
• Tax identification numbers (for payment processing)
• Business verification documents

2.2 Product and Service Information

• Product/service names, descriptions, and images
• Pricing information
• Inventory data
• QR code generation and usage analytics

2.3 Transaction Information

• Purchase details and order information
• Payment processing data (processed by third-party providers)
• Customer delivery information (when applicable)
• Transaction timestamps and amounts

2.4 Customer Information

• Name and contact information provided during checkout
• Payment information (processed securely by payment providers)
• QR code scan data and analytics
• Device and location information (with consent)

2.5 Technical Information

• IP addresses and device identifiers
• Browser type and version
• Operating system information
• Website usage analytics and performance data
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Service Provision

• Create and manage business accounts
• Generate and maintain QR codes for products/services
• Process transactions and facilitate payments
• Provide customer support and technical assistance

3.2 Business Operations

• Verify business legitimacy and prevent fraud
• Calculate and distribute revenue shares
• Generate analytics and reporting for businesses
• Improve our service quality and features

3.3 Legal and Security

• Comply with legal obligations and regulations
• Detect and prevent fraudulent activities
• Protect the security and integrity of our platform
• Enforce our Terms of Service

3.4 Communication

• Send transactional emails and notifications
• Provide important service updates
• Send marketing communications (with consent)
• Respond to inquiries and support requests

4. Information Sharing and Disclosure

4.1 Business Partners

We share necessary information with businesses when customers make purchases through their QR codes, including customer contact and order details required for fulfillment.

4.2 Service Providers

We work with trusted third-party service providers for:

• Payment processing (Stripe, PayPal, etc.)
• Cloud hosting and data storage
• Email delivery services
• Analytics and monitoring tools
• Customer support platforms

4.3 Legal Requirements

We may disclose information when required by law, including:

• Response to legal process or government requests
• Compliance with tax and financial regulations
• Investigation of suspected illegal activities
• Protection of our rights and property

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Security

• Encryption: All data transmission uses SSL/TLS encryption
• Access Controls: Strict employee access controls and authentication
• Data Storage: Secure cloud infrastructure with regular backups
• Payment Security: PCI DSS compliant payment processing
• Monitoring: Continuous security monitoring and threat detection
• Regular Audits: Periodic security assessments and updates

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protection measures.

6. Data Retention

We retain information for as long as necessary to provide our services and comply with legal obligations:

• Business Account Data: Retained while account is active plus 7 years for tax purposes
• Transaction Records: Retained for 7 years for financial and legal compliance
• Customer Data: Retained for 3 years or as required by applicable laws
• Analytics Data: Anonymized and retained for service improvement purposes
• Support Communications: Retained for 2 years for quality assurance

When data is no longer needed, we securely delete or anonymize it according to our data retention policies.

7. Your Rights and Choices

7.1 Access and Correction

• View and update your account information
• Request copies of your personal data
• Correct inaccurate or incomplete information
• Download your data in a portable format

7.2 Communication Preferences

• Opt out of marketing communications
• Choose notification preferences
• Manage email subscription settings

7.3 Data Deletion

• Request deletion of your account and associated data
• Note: Some data may be retained for legal compliance
• Transaction records may be retained as required by law

7.4 Cookie Management

• Control cookie preferences through browser settings
• Opt out of analytics tracking
• Manage advertising preferences

8. International Data Transfers

Our service may involve transferring data across international borders. We ensure appropriate safeguards are in place:

• Data processing agreements with international partners
• Compliance with applicable data protection laws
• Use of approved transfer mechanisms (adequacy decisions, standard contractual clauses)
• Regular monitoring of international privacy requirements

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

Parents and guardians who believe their child has provided us with personal information should contact us immediately.

10. California Privacy Rights (CCPA)

California residents have additional privacy rights under the California Consumer Privacy Act:

• Right to Know: Request information about data collection and sharing
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information
• Right to Non-Discrimination: Equal treatment regardless of privacy choices

Note: We do not sell personal information to third parties.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation:

• Lawful Basis: We process data based on contract, legitimate interest, or consent
• Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Supervisory Authority: Lodge complaints with data protection authorities

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post updated versions on our website
• Update the "Last Updated" date
• Notify users of material changes via email
• Provide reasonable notice before changes take effect

Continued use of our service after changes indicates acceptance of the updated Privacy Policy.

13. Contact Information

For general support inquiries, please contact: support@scanclickbuy.com